PAYMENT POLICY

Welcome to NBA Fan Items. To ensure a secure and seamless shopping experience, we provide a variety of trusted payment methods. All transactions are encrypted and processed through secure payment gateways.

1. Accepted Payment Methods

We currently accept the following forms of payment:

Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
Digital Wallets: PayPal.

2. Payment Process & Currency

Currency: All prices are displayed and processed in U.S. Dollars (USD).
Transaction Timing: Your payment method will be charged immediately upon successful checkout. Once the payment is confirmed, your order will be sent to our production team within 24 hours.
Order Confirmation: You will receive an automated email confirmation once your payment has been successfully processed.

3. Secure Payments & Data Privacy

Your security is our priority. NBA Fan Items does not store or have access to your full credit card information.

SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and financial data during transmission.
PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure your information is handled with the highest level of security.

4. Billing Information

To avoid any delays in processing your order, please ensure that your billing address matches the information on file with your bank or credit card provider. Incorrect billing details may result in a transaction being declined or flagged for manual review.

5. Sales Tax

Sales tax may be applied to your order based on the shipping destination and local tax regulations. If applicable, the tax amount will be clearly calculated and displayed at checkout before you finalize your payment.

6. Order Cancellation & Refunds

Cancellations: You may cancel your order for a full refund within 12 hours of purchase by contacting [email protected].
Refunds: Approved refunds are issued back to the original payment method used during checkout. Please allow 1–5 business days for us to process the refund, and an additional 3–7 business days for your bank to post the funds to your account.

7. Contact Information

If you have any questions regarding your payment or experience any issues during checkout, please contact our support team:

Support Email: [email protected]
Business Hours: Mon – Fri | 9 AM – 5 PM (PST – Pacific Standard Time)
Administrative Office: 4667 Valencia Way, Marysville, CA 95901, United States.