Contact Us
We love hearing from our customers! Whether you have a question about our custom dog jerseys, need help with sizing, or want to track your order, our dedicated support team is here to assist you.
At NBA Fan Items, we pride ourselves on providing high-quality, basketball-inspired apparel for your furry friends with professional and timely support.
Get In Touch
- Email Support: [email protected]
- Response Time: We typically respond to all inquiries within 24–48 hours on business days.
- Tracking Your Order: For immediate updates on your package, please visit our Track Your Order page.
Business Hours
Our support team is available during the following hours:
- Monday – Friday: 9 AM – 5 PM (PST – Pacific Standard Time)
- Saturday – Sunday: Closed
- Public Holidays: Closed
Business Information
NBA Fan Items is owned and operated by California Dog Apparel LLC.
- Administrative Office: 4667 Valencia Way, Marysville, CA 95901, United States.
- Store Type: Online Store (We do not have a physical showroom or retail location).
Send Us a Message
FAQs
How long is shipping?
Typically 7–12 business days for the US and 7–15 business days worldwide (plus 3–5 days for production).
Can I cancel my order?
Yes, within 12 hours of purchase by emailing us.
Do you offer returns?
We offer free replacements or refunds for any errors on our part (wrong size, damaged item). Please see our Return & Refund Policy for more details.